Please Note: Due to COVID, we are experiencing some delays with shipping.
Standard trackable shipping via Israeli Post will ship up to 7 business days.
In the unlikely event that your parcel in unsuccessful in delivery and is returned to our warehouse, an additional freight charge will be applied to re-send your order.
Return & Exchange Policy for All Items
The returns policy relates only to BetterAir merchandise was purchased only through www.better-air.com or by telephone at 04 6808980. Please consult the respective store returns policy for BetterAir merchandise purchased through retailers, wholesalers, or other e-commerce stores.
We are unable to accept returns or exchanges on any items unless the item is faulty.
All exchanges must be authorized within fourteen (14) days of original receipt of delivery.
Any merchandise marked “Final Sale” or “Clearance” cannot be returned.
All authorized transactions will be credited to the original payment method used, less the original shipping and handling fees charged to you. Please allow up to 2 billing cycles for the credit adjustment to appear on your credit card statement.
Refunds and Processing
We endeavor to process all refunds as soon as possible however, please note that it could take approximately 14 business days after the product is received back and verified.
Original shipping charges are non-refundable.
You will be responsible for all shipping charges. We strongly recommended that you use a traceable and insurable shipping method. Until our warehouse confirms receipt of your item and we inspect the item so that it meets our return and/or exchange criteria, we will be unable to issue a refund. We are not responsible for lost or damaged returned packages. We endeavor to action all returns and exchanges as quickly as possible but please note that processing could take up to 5-10 business days of our warehouse receiving your item.
If you have any queries, please don’t hesitate to contact customer service on 04 6808980 or send an email via our contact us form.
Use of Website
BetterAir is Registered Trademarks of BetterAir International Limited (BAI) BAI is the marketing authority and operator of the website www.better-air.com, its social media pages, customer databases and forums. At BetterAir International we respect your privacy and take it very seriously. We use information you supply to improve our products and service. We do not voluntarily disclose any personal identifiable information about the users of our website except as required by law.
By visiting and using the information at this website, you agree to the following:
The content and information on the BetterAir Platform are not meant to be used for legal, medical, or any type of health advice and all content is for information purposes only. The information contained should not replace the expertise of doctors and health professionals. If you have any questions regarding a medical diagnosis or treatment it should be directed to a medical professional.
Content is presented for the purposes of promoting and marketing the products and services of third-party suppliers and the information provided may not be BAI’s view or opinion.
BAI reserves the sole right to remove any content from the BetterAir Platform at any time.
By using the BetterAir International Platform you agree to be bound by these terms and conditions of use (“terms and conditions) listed below.
Use of Copyright Content
No content from the BetterAir International Platform or any website owned, operated, licensed or controlled by BAI may be used, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.
The service marks, trade names and trademarks are proprietary to the BAI Platform and its respective legal owners.
BAI reserves all its rights as the copyright owner.
The content and information on this website are provided “as is” and without warranties of any kind, either express or implied.
The content and information on this website are altered periodically and changes in circumstances after information is placed on this website may affect the accuracy of the information. It is your responsibility to assess and verify the accuracy, completeness and reliability of the information contained on this website.
BAI does not undertake to monitor every communication or the conduct of every user on the BetterAir International Platform. Although all care is taken, no responsibility is accepted for the misconduct or offensive action or inaccurate information of any registered member or user. BAI will make the best endeavor to promptly remove content which is reported as being in breach of the Rules, offensive or incorrect but cannot guarantee to do so.
The BAI Platform consists of information posted by third parties. As a result, BAI accepts no liability in respect to the accuracy or truthfulness of any advice, information or data posted online or any responsibility for the consequences of your acting in reliance on such information.
BAI makes no warranties or representations express or implied regarding the quality, accuracy, completeness, timeliness, merchantability or fitness for purpose of any content or information on this website or product referred to on this website.
BAI makes no warranties that this website is free of human or mechanical error, technical inaccuracies or typographical errors.
BAI makes no warranties or representation that the content on this website will not cause damage or that the content is free from any computer virus or any other defects or errors or omissions and refers to the Limitation of Liability section below.
No guarantee is expressed or implied with any information at this site. All testimonials are provided by genuine customers of BetterAir International and as such makes no representations regarding the use or the results obtained with the information. In no event shall BAI, its employees or associates be liable to any person or individual for any loss or damage whatsoever which may arise from the use of this site or any of the information available at this site.
You acknowledge that the information contained on BetterAir International Platforms:
is information submitted by Facebook users and fans on Facebook and BAI merely provides a convenient way for you to find specific topics or categories based on the posts on Facebook.
the information submitted by Facebook users is not necessary the view of BAI and you should always check and verify this information before relying upon it.
When posting on the BetterAir International network, please treat all members with courtesy and respect. Please do not post any deliberate inflammatory, argumentative posts or comments, they will be deleted by page admins. We reserve the right to delete posts and comments as we see fit without warnings or second chances. Please consider others when writing your posts or comments, and how they might affect other users.
BAI reserves the right to delete and ban anyone from its network including its Facebook page who is deemed to be causing trouble or being rude or disrespectful. Once a user has been banned by admin, they will not be reinstated.
We love a chat amongst members, especially a healthy debate – but we also expect that our users will respect everyone’s views and opinions and not be judgmental. No personal attacks or inflammatory comments will be tolerated during these discussions, comments of this nature will be deleted and the member banned from the page altogether at the page admin’s discretion.
We are a spam and advertising free page – we reserve the right to delete any advertising or spam posts, including links to other Facebook pages, shout-outs, and links to other websites. We also reserve the right to delete and ban spammers from the page altogether. The only advertising allowed on our page is that which has been pre-approved by our team.
Limitation of Liability
You waive and release BAI, its servants and agents to the fullest extent permitted by law from any and all claims arising out of or related to the use of the content or information made available through the BetterAir International Platform or its related websites.
BAI its servants or agents shall not, under any circumstances be liable for any injury, loss or damage arising out of or related to the use, or the inability to use, the content on this website. This limitation of liability includes but is not limited to incidental, special, or consequential damages, damages for loss of business or other profits.
The BetterAir International is operated by BAI in its offices in Yokneam, Israel and by use of this website you agree to submit to the jurisdiction of the courts of Tel Aviv, Israel.